City In Review: Chicago

Near West Side · 2026-02

Near West Side's 311 calls: 49,000 info-only requests

February's 311 spike—50,917 requests, up 30%—was almost entirely one category: "Information Only Call," which logged 49,488. It's unclear what drove the flood. Crime reports jumped 47%, violent incidents 37%. Ninety-five businesses opened, including Little Corner Store, Substation Market, and a Buffalo Wild Wings. Permits rose 20% by count but fell 42% by dollar value—$16.9 million versus January's $29.2 million. Food inspection failures: 17, nearly triple January's six.

By the numbers

Building permits134
Declared construction value$16,918,675
New business licenses95
Business closings (proxy)0
311 service requests50917
Reported crimes738
Violent crimes183
Failed food inspections17

New businesses

Top permit types

Top 311 request types

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